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What to Look for in an HVAC Technician


Let’s say you need some repairs made on your HVAC unit, or you need to replace it altogether. You decide to call your local HVAC technician for some professional help. But how can you tell the person on the other end of your phone call is a true professional?

At On Time Home Services, we only employ licensed technicians with professional integrity, trained to perform quality, family-friendly service every time. Here are a few things you should look for when you choose an HVAC technician to perform your HVAC services.

Background Checked

When you call and request HVAC service, who is really showing up and entering your home? If your HVAC technician had a criminal record, would you feel less safe at home alone with them? Before you choose an HVAC company, check to make sure all their employees undergo routine background checks before they are allowed to perform any customer maintenance, repair, or installation requests.

Drug Tested

When someone is performing services on your HVAC system and equipment, you are trusting them with an expensive component of your home. For full assurance that the person providing your HVAC service will behave professionally and perform their work accurately, make sure you choose an HVAC company where all technicians are regularly drug tested.

NATE Certified

Make sure your HVAC technician is North American Technician Excellence (NATE) certified. NATE is a nonprofit organization exclusively dedicated to the HVAC industry. Technicians obtain their license to practice HVAC services bypassing NATE certification tests over HVAC equipment, maintenance, repair, and installation.

There are entry-level certification tests for new HVAC technicians entering the workforce, and there are specialized certification tests for professionals who have been in the HVAC industry for two years or more.

Technicians must achieve Ready-to-Work certification before they can begin working and training in the HVAC industry, followed by HVAC Support Technician certification after 6-12 months.

After two years of professional experience, technicians can obtain additional certifications in any of the following areas:

  • HVAC Efficiency Analyst
  • Air Conditioning Installation/ Air Conditioning Service
  • Heat Pump Installation/ Air Distribution Service
  • Gas Heating Installation/ Air Distribution Service
  • Air Distribution Installation/ Air Distribution Service
  • Oil Heating Service
  • Hydronics Gas Service
  • Hydronics Oil Service
  • Light Commercial Refrigeration Service

If an HVAC unit is installed incorrectly or repaired poorly, its energy efficiency and overall lifespan can drastically decrease. This means higher utility bills and more costly repairs for you to worry about. Save yourself the headache and money by hiring a professional NATE-certified technician in the first place.

When you are looking for your next HVAC company, we hope this will help you make better-informed decisions about your options. Trust background checked, drug tested, NATE certified HVAC technicians with maintenance, repairs, or installations in your home to ensure top-notch quality service.

If you are looking for quality service from professional NATE-certified HVAC technicians, On Time Home Services is here to help. Give us a call at (949) 649-8777

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